Terms and conditions

The delivery schedule is from Monday to Friday between 9 am and 5 pm.

After sending the order from a cart, you will be contacted by a company representative to establish the details of the order; and at the end of this stage the products in the company stock will be shipped to you within 48 hours after order confirmation.

The ordered products can also be picked up from our head office SC DOLO TRANS OLIMP SRL from:
Arges County, Bradu Commune, Geamana Village, DN65B, industrial area no. 7.

Your agreement concerning the terms and conditions below is given with the launch of a pre-order on the site www.lohr.ro
Any pre-order is validated only after you are contacted by phone to confirm the stock and the price for the ordered items.
All the information provided to www.lohr.ro will be used strictly for the purpose for which they were introduced.
Under the applicable laws, we will prevent in any way the use of e-mail addresses and information provided by others or for purposes other than those declared.

In the case of parts requiring external procurement, it will be necessary to pay an advance of at least 35% depending on the value of the product.
Absolutely all products supplied by www … lohr.ro will be delivered with the invoice and warranty certificates.
All long-life products will benefit from a 12-month warranty as per manufacturer specifications.
The images presented on the site are strictly informative and the prices and technical specifications shall not be deemed as contractual obligations and may be subject to change without prior notice.
The products sold will be delivered only on the basis of an online order and only within the available stock price, and the prices may be subject to change without prior notice.

We recommend that you check the contents and condition of the products delivered upon reception of the items. Any subsequent complaints will not be considered. In case of irregularities, we recommend that you refuse the package.
All parts provided by www.lohr.ro must be installed in an approved Lohr service or in the case of other parts in RAR authorized service in order to qualify for the warranty.

The new parts have to be compared with the disassembled to be sure there are no differences in shape or size. If there are differences between the two parts please contact us to confirm the fit of the part, this is a pre-requisite before mounting, because there is the possibility of changing the constructive variants